Help Center
Get support and find answers to common questions
Quick Help
Getting Started
Learn how to create your first session and invite team members
Session Management
Understand the different phases and how to manage your sessions
Troubleshooting
Common issues and how to resolve them
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Response Times
- • Email: Within 24 hours
- • Live Chat: Immediate
- • Priority Support: Within 4 hours
Frequently Asked Questions
How do I invite team members to a session?
You can invite team members by clicking the "Invite" button in your session and sharing the session link or sending email invitations.
Can I save a session and continue later?
Yes, all sessions are automatically saved as you work. You can pause and resume sessions at any time.
What are the different session phases?
Sessions follow our structured process: SPARK (ideation), SHAPE (development), ALIGN (consensus), and ACT (execution).